399net Terms & Conditions

399net Welcome to the platform. These Terms & Conditions ("Terms") form a legally binding agreement between 399net and all its users. By browsing the website, creating an account, or using any of our services, you are deemed to have automatically accepted these Terms.

These terms apply to all services on the platform — including Sports Betting, Live Casino, lottery, virtual games, and any future services offered by 399net. The same core terms apply across all sections, though specific games or promotions may carry additional conditions.

399net's core mission is to provide users in Bangladesh with a safe, transparent, and entertaining platform. We believe transparency is the foundation of trust, which is why all our policies are written in clear, plain language.

399netTo open an account, the following eligibility criteria must be met. 399net reserves the right to immediately close any account that does not meet these requirements.

• You must be at least 18 Years must be.
• You must be a legal resident of Bangladesh or otherwise have lawful authority to use the platform.
• Each individual may only One Account can be opened.
• All information provided at registration must be truthful, accurate, and up to date.
• Accounts are for personal use only — commercial use is strictly prohibited.
• Your account password and login credentials must be kept strictly confidential.

399net may request identity documents (NID, passport) or other verification materials at any time for account verification. Withdrawal access may be suspended until the KYC (Know Your Customer) process is completed.

399net supports Bangladesh's most popular payment methods. You can easily deposit and withdraw via bKash, Nagad, and Rocket. All transactions are fully encrypted and secure.

Deposit Rules:

• Minimum Deposit Amount ৳ 500।
• Only payment accounts registered in your own name may be used.
• Deposits are typically 5–15 minutes will be credited to your account.
• No additional charges apply to deposits.

Withdrawal Rules:

• Minimum Withdrawal Amount ৳ 1,000।
• Withdrawal requests are typically 30 minutes to 24 hours processed within.
• Withdrawals can only be made via the same payment method used for the deposit.
• Large withdrawal requests may be delayed if KYC verification has not been completed.
• 399net reserves the right to conduct additional verification on any suspicious transactions.

399net regularly offers various bonuses and promotions to its members. All bonuses, however, come with specific terms and conditions that must be met.

• Each bonus has its own specific Wagering Requirement A wagering requirement applies. Typically, you must wager 20 times the bonus amount.
• Wagering must be completed within the specified time limit after receiving a bonus.
• Multiple bonuses cannot be combined at the same time unless explicitly stated otherwise.
• To qualify for a referral bonus, the referred person must make at least one valid deposit.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements have been met.
• Any attempt to exploit loopholes in the system or bonus policy may result in bonus cancellation and account suspension.

399net reserves the right to modify, suspend, or cancel any bonus offer at any time without prior notice. To view current bonus offers, visit the Bonus Page visit.

399nethas general rules covering Sports Betting, live betting, casino, and lottery that apply equally to all members.

• Once a bet is confirmed, it cannot be changed or cancelled unless 399net determines otherwise under exceptional circumstances.
• If an event is cancelled or postponed, the stake for that bet will be refunded.
• If match-fixing or any other irregular activity is suspected, 399net reserves the right to void the bets in question.
• The minimum and maximum bet limits for each game are listed on that game's own page.
• During live betting, odds may change due to network delays.
• If incorrect odds are displayed due to a system error or technical issue, 399net reserves the right to void the affected bets.

The following activities 399netis strictly prohibited on 399net. Violations will result in immediate account closure and possible forfeiture of all balances.

• Multiple Accounts: Holding more than one account under the same person's name.
• VPN or Proxy Use: Using a virtual network to conceal your actual location.
• Bots & Automation: Placing bets using automated software or scripts.
• Collusion: Using multiple accounts together to claim bonuses or winnings.
• Money Laundering: Attempting to launder money obtained through illegal means via 399net.
• Platform Hacking: Exploiting system vulnerabilities.
• False Information: Submitting a false identity during registration or KYC.
• Using Another Person's Account: Managing or transacting on behalf of a third party's account.

399net The security of your personal and financial information is our top priority. We use SSL encryption and advanced cybersecurity measures to keep your data safe.

• Keep your account password strong and never share it with anyone.
• Report any suspicious activity to our support team immediately.
• 399net will never ask for your password via email or phone.
• Your information is used solely for service improvement and legal compliance purposes.

To learn more, visit our Privacy Policy Read.

399net believes gaming is a form of entertainment, not a source of income. We encourage all our members to play responsibly.

• Never bet beyond your means.
• Take regular breaks and set time limits on your gaming sessions.
• Avoid placing large bets on impulse.
• If needed, contact our Self-Exclusion Use the tool.
• Share your gaming experience with family and friends.

To learn more about responsible gaming, visit our Responsible Gaming View page.

Under the following circumstances 399net May suspend or permanently close any account:

• Violation of any provision of these terms and conditions.
• Suspicion of fraud or dishonest activity.
• Account inactive for an extended period (12 months).
• In accordance with legal directives from the relevant authorities.
• At the user's own request.

Users will be given the opportunity to withdraw any valid balance before account closure; however, this may not apply in cases of rule violations.

399net Its services are provided on an "as is" basis. 399net is not liable for any losses resulting from technical issues, server downtime, or third-party service failures.

• Any issues arising from an internet disconnection are the user's own responsibility.
• 399net is not liable for any financial losses arising from gaming activity.
• In the event of a software error from a third-party game provider, that provider's policy will apply.

399net 399net reserves the right to partially or fully update these Terms & Conditions at any time. For significant changes, notice will be sent to your registered email or posted on the platform.

Continued use of the platform after any changes takes effect constitutes your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If you have any questions or complaints regarding these terms and conditions, please contact our support team:

• Email: support@399net.net
• Live Chat: Available at the bottom-right corner of the platform (24/7)
• FAQ: FAQ View Page

Our support team is always ready to assist you in Bangla.