Your privacy matters to us. Here you'll find a clear and transparent explanation of how 399net collects, stores, and safeguards your personal information.
A quick overview of the key pillars of 399net's Privacy Policy
All your personal and financial information is protected by 256-bit SSL encryption. No third party can access or read your data.
Your data is stored on secure servers. Regular backups and access controls are in place to ensure data security.
399net never sells your personal data to third-party advertisers or businesses.
You can view, update, or request deletion of your data at any time. You have full control over your personal information.
399net's systems are regularly audited by independent security experts to ensure your data remains protected at all times.
In the event of a security breach, affected users will be notified within 72 hours and prompt action will be taken.
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Name & Identity | Account Verification & KYC | For the duration of active account + 5 years |
| Contact Information | Service Delivery & Notifications | Up to 3 years after account closure |
| Financial Transaction Data | Payment Processing & Fraud Prevention | Up to 7 years for legal requirements |
| Device & Log Data | Security & Technical Support | 90 Days |
| Cookies & Browsing | Experience Enhancement | At end of session or after 30 days |
399netWelcome to 399net. This Privacy Policy ("Policy") explains how 399net collects, uses, stores, and protects your personal information. This Policy applies to the https://399net.net website and all associated mobile applications and services.
At 399net, we believe your privacy is a fundamental right. We only collect information that is genuinely necessary to provide our services — collecting excessive or irrelevant data goes against our principles.
By using our platform, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this Policy, please contact our support team before continuing to use 399net.
Important: This Privacy Policy is written in English to ensure all users in Bangladesh can easily understand it. If you have any questions, email us at support@399net.net.
399net collects several types of information — some provided directly by you, and some collected automatically. Details are outlined below:
Information you provide directly:
Automatically Collected Data:
399net will never ask for your bank PIN, mobile banking PIN, or password. If you receive any such request, please notify us immediately.
Information Collected 399net Used only for specific and lawful purposes. Each purpose is clearly outlined below:
399net does not use your data for third-party advertising or profiling.
399net Cookies are used to enhance your browsing experience. They are small text files stored in your browser.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Sessions & Security | Upon session end |
| Preference Cookies | Saving Language & Theme Preferences | 30 days |
| Analytics Cookies | Usage Statistics | 90 Days |
| Performance Cookies | Improving Page Load Performance | 7 Days |
You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.
399net Your data is retained only for as long as necessary. Retention periods vary depending on the type of information:
Once the retention period expires, data is securely deleted or anonymised so that no individual can be identified.
399netAs a user of , you have the following rights:
To exercise these rights, email us at support@399net.net. We typically 30 business days to respond.
Some data may not be erasable due to legal obligations, such as financial transaction records.
399net Strictly prohibits use of the platform by anyone under 18. We do not knowingly collect data from minors.
If we discover that a minor's data is in our system, the account will be closed immediately and all associated data will be deleted. If you believe your child is using our platform, please contact us at support@399net.net.
399net's servers and data centers may be located in various countries. If your data is transferred internationally, the same standard of privacy protection is maintained.
Regardless of where your data is stored, the same privacy standards of 399net apply.
399net This privacy policy may be updated from time to time. Depending on the nature of the changes, we will notify you by:
Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
If you have any questions, concerns, or requests regarding this Privacy Policy or wish to exercise your rights, please get in touch with us:
Our privacy team typically responds within 72 hours to respond. For urgent matters, contact us via live chat for immediate assistance.